Terms of Services

OVERVIEW
This website is operated by Verien & Lúthien. The terms “we”, “us”, and “our” refer to Verien & Lúthien. By using this website, including all information, tools, and services available here, you agree to our terms, conditions, policies, and notices. When you visit or buy from us, you engage in our “Service” and agree to be bound by these terms and conditions (“Terms of Service”), including additional terms and policies available via hyperlink. These Terms of Service apply to all site users, including browsers, vendors, customers, and content contributors. Please read these Terms of Service carefully before using our website. By accessing any part of the site, you agree to these Terms. If you disagree with any terms of this agreement, you should not access or use our services. These Terms of Service are considered an offer, and acceptance is limited to these terms. New features or tools added to the current store are also subject to these Terms of Service. The most current version of the Terms can be reviewed on this page. We may update or change parts of these Terms by posting updates or changes on our website. Regularly check this page for changes. Continued use or access to the website after any changes indicates your acceptance of these changes.

SECTION 1 – ONLINE STORE TERMS
By accepting these Terms of Service, you confirm that you are at least the age of majority in your state or province, or that you have reached the age of majority and permit your minor dependents to use this site. You must not use our products for illegal or unauthorised purposes, nor violate any laws in your jurisdiction, including copyright laws. Do not transmit any harmful computer codes, like worms, viruses, or destructive code. Violating any of these Terms can lead to immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason. Be aware that your content   (except   for   credit   card   information)   may   be transferred   unencrypted   and   involve transmissions across various networks and necessary modifications to suit technical requirements of connecting networks  or  devices.  Credit  card  information  is  always  encrypted  during  network transfers. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, including its use and access, or any contact on the website through which the Service is provided, without our express written permission. The headings in this agreement are for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not liable for any inaccuracies, incompleteness, or outdated information on this site. The content provided here is for general information purposes only and should not be the sole basis for decision-making without consulting more accurate, complete, or timely sources. Any reliance on the material on this site is at your own risk. This site may include historical information, which is not necessarily current and is provided for reference only. We reserve the right to change the contents of this site at any time, without obligation to update any information. It is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may change without notice. We can modify or discontinue the Service at any time without notice and won’t be liable for any changes, suspensions, or discontinuances.”

SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Some products or services are available exclusively online with limited quantities and are returnable or exchangeable only per our Refund Policy. While we strive for accuracy in product colours and images, we cannot ensure that your monitor’s display will be accurate. We reserve the right to limit sales  of  our  products  or  services  to  any  person,  region,  or  jurisdiction,  and  may  limit  product quantities. Product descriptions and pricing are subject to change without notice at our discretion, and any product may be discontinued at any time. Offers on this site are void where prohibited. We do not guarantee that the quality of products, services, or information purchased will meet your expectations, or that any Service errors will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us and may, at our discretion, limit or cancel quantities purchased per person, household, or order. This includes orders placed under the same customer account, credit card, and/or those sharing billing and shipping addresses. If we change or cancel an order, we’ll try to notify you using the email, billing address, or phone number provided at the time of order. We also reserve the right to limit or prohibit orders that seem to be placed by dealers, resellers,  or  distributors.  You  agree  to  provide  accurate, complete, and up-to-date purchase and account information for all purchases at our store. You also agree to promptly update your account and other information, including email, credit card numbers, and expiration dates, for transaction completion and necessary contact. For more details, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS
We may give you access to third-party tools, which we neither monitor nor control. We provide these tools “as is” and “as available”, without any warranties, endorsements, or representations. We are not liable for any issues arising from your use of these third-party tools. Your use of any optional tools on the site is at your own risk and discretion. Ensure you understand and agree with the terms provided by the relevant third-party providers. Future services or features added to the website, including new tools and resources, will also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
Our Service may include content, products, and services from third parties. Third-party links on our site may take you to websites not affiliated with us. We don’t review, endorse, or ensure the accuracy of third-party content and are not liable for third-party materials, websites, or other products and services. We are not responsible for any damages or harm resulting from transactions or use of goods, services, or resources from third-party websites. Before engaging in transactions, carefully review the third-party’s policies and practices. Direct any complaints, claims, or questions regarding third-party products to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If  you  submit  specific  items  at  our  request  (like  contest  entries)  or  send  us  creative  ideas, suggestions, proposals, plans, or other materials without a request (collectively, ‘comments’), whether online, by email, postal mail, or otherwise, you agree that we may use these comments without restriction. This includes editing, copying, publishing, distributing, and translating in any medium. We have no obligation to keep comments confidential, compensate for them, or respond to them. We may,  but are not required to, monitor, edit, or remove content that we deem unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene, or objectionable, or that violates any party’s intellectual property or these Terms of Service. Your comments must not infringe any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. They should not contain  libellous,  abusive,  obscene  material,  or malware that could affect the Service or related websites. Do not use a false email address, impersonate others, or mislead us or third-parties about the origin of your comments. You are solely responsible for your comments and their accuracy. We are not liable for comments made by you or any third-party.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy, please refer to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, our site or Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability.

We  reserve  the  right  to  correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after your order submission. We have no obligation to update,  amend,  or  clarify  information  in the Service or on any related website, including pricing information, except as required by law. No specific update or refresh date in the Service or on any related website should be taken to indicate that all information has been modified or updated.

SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local  ordinances;  (d)  to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate  based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Verien & Lúthien be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Verien & Lúthien from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY
In  the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that  you  no  longer  wish  to  use  our Services, or when you cease using our site. If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Malaysia.

SECTION 19 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at hello@verienluthien.com.